COVID-19 update from PBT; 18 February 2021
The NZ Government yesterday announced that from 18 February until at least Sunday 20 February, Auckland will move to Level 2 restrictions and the rest of New Zealand to Level 1 conditions.
The safety and wellbeing of our customers, suppliers and staff is our top priority. We would take this opportunity to advise our customers of the processes and procedures we have implemented to give you confidence that we are operating and utilising a best practice safety approach to protect our customers and our staff in this environment.
Detailed below are the measures we have put in place during the current L2 restriction levels in Auckland.
Throughout the rest of New Zealand we will revert to standard pickup and delivery protocols.
Delivery of Signature required freight: (Auckland)
PBT drivers will remain two metres away from other people at all times. We will not take signatures; if you are there, we will ask you for your full name as received and proof of delivery. If not there at the time, we will leave you a card left, and return your freight to our depot.
Delivery of Non-Signature required freight: (Auckland)
PBT drivers will remain two metres away from other people at all times. We will not take signatures; if you are there, we will ask you for your full name as received and proof of delivery. If not there at the time, we will leave your freight in a safe place for when you return.
PBT Counter activity at branch level:
In Auckland depot collections will be possible however cash sales will be unable to be transacted until the Region moves to Level 1. In branches outside Auckland depot collections and drop offs can continue. In Auckland we will continue to adopt the MOH recommended two metre separation guidelines while engaging with customers. Any documents to be signed will be left in a suitable position to be completed. EFTPOS machines will be regularly sanitised.
We will provide further updates when restriction Levels change.
Please contact PBT Customer Services, your local Branch or your Account Manager for further information.