COVID-19 update 13 November 2020

The safety and wellbeing of our customers, suppliers and staff is our top priority. With the Government announcing the latest community transmission within the Auckland CBD. PBT will move to contactless pickups and deliveries within the CBD area for Auckland effective today 13th November 2020.

The safety and wellbeing of our customers, suppliers and staff is our top priority. We would take this opportunity to remind our customers of the processes and procedures we have implemented to give you confidence that we are operating and utilising a best practice safety approach to protect our customers and our staff in this new environment.

Effective from Friday 13 November at 9:00am , the following procedures apply to all PBT services within the Auckland CBD until 20th November 2020.

Delivery of Signature required freight:

PBT drivers will remain two metres away from other people at all times. We will not take signatures; if you are there, we will ask you for your full name as received and proof of delivery. If not there at the time, we will leave you a card left, and return your freight to our depot.

Delivery of Non-Signature required freight:

PBT drivers will remain two metres away from other people at all times. We will not take signatures; if you are there, we will ask you for your full name as received and proof of delivery. If not there at the time, we will leave your freight in a safe place for when you return.

In addition to these procedures, all PBT staff (including employees, Owner Drivers and Contractors) have been notified of the following:

  • Strictly following the measures outlined by the Ministry of Health are the best way for everyone to protect themselves and each other.
  • We have advised staff if they have recently been overseas, or knowingly been in contact with anyone who has recently returned from overseas, to contact their manager 24 hours before they plan to return to work to discuss their situation and agree their return to work approach.
  • If any staff are feeling unwell, particularly flu like symptoms, it is important to stay home, and seek and follow medical advice if/when needed. In line with our standard HR policies, we require Medical Certificates to confirm people are fit to return to the workplace.
  • We are supporting all staff to comply with the recommended social distancing and increase of hygiene procedures including the regular use of hand sanitisers and gloves.

Contact Tracing:

PBT uses electronic GPS monitoring to maximise fleet efficiency as well as ensuring the safety of our staff and contractors. This system also provides us with historical information and data on the physical movement of our trucks and vans throughout New Zealand. In the event that contact tracing is required, PBT will be able to provide our customers with relevant and accurate information.

We understand that this is an unprecedented and evolving situation. As a business we are closely monitoring the situation and will do our best to ensure our network and services are as robust as possible, whilst being prepared to adapt to different scenarios.

We would like to thank you for supporting us to keep people safe.  Please feel free to contact us, if you have any questions.

Ministry of Health phone number - For COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453

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